Terms of Service

Last updated: 30 October 2026

Welcome to MUSE ATELIER.

These Terms of Service govern your use of our online store and the purchase of products through our website.

By accessing our store or placing an order, you agree to these Terms, subject to your rights under applicable law.

1. General Information

MUSE ATELIER is an online fashion retailer.

Customer support: contact@museparis.store

Legal business operator: BAKEL CITY LLC

2. Use of Our Website

You agree to use our website lawfully and provide accurate information when placing an order.

You must not engage in fraudulent transactions, unauthorised access, malicious activity or conduct intended to interfere with the operation of our store.

We may take reasonable steps to prevent fraudulent or unlawful activity.

3. Product Information

We make reasonable efforts to ensure product descriptions, images, measurements and pricing are accurate.

Product colours may appear slightly different depending on screen settings and lighting conditions.

Customers should review product descriptions and size guides before ordering.

Nothing in this section limits the requirement for products to match their descriptions or meet applicable consumer guarantees.

4. Pricing and Payment

Product prices are displayed in the currency indicated on our website and at checkout.

Any applicable shipping charges and taxes will be presented before purchase.

Payment must be successfully authorised before an order can be processed.

We reserve the right to change prices for future purchases.

Price changes will not retrospectively affect completed orders.

5. Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

Orders may be subject to payment verification, fraud screening and stock availability.

If we are unable to fulfil an order, we will notify the customer and provide an appropriate refund.

We may decline orders where reasonably justified by genuine stock limitations, payment issues or suspected fraud.

6. Promotions and Discounts

Promotional offers may be subject to specific eligibility requirements, stock availability and advertised promotional periods.

For Buy 1, Get 1 Free offers, customers must select the required eligible items for the promotion to apply, unless otherwise stated.

Unless expressly permitted, promotional discounts cannot be combined with other discount codes.

We may take reasonable steps to prevent fraudulent manipulation of promotions.

Returns involving promotional bundles are governed by our Returns & Refunds Policy.

7. Shipping and Delivery

Our estimated delivery timeframe is 6–10 BUSINESS days, including order processing and shipping.

Delivery estimates are not guaranteed dates.

Further information is available in our Shipping Policy.

Nothing in these Terms removes our legal obligations concerning the delivery of goods.

8. Returns and Refunds

Eligible purchases are covered by our 100-Day Money-Back Guarantee.

Returns and refunds are governed by our Returns & Refunds Policy.

Statutory consumer guarantees remain unaffected.

9. Intellectual Property

The MUSE ATELIER brand name and original content owned by us, including applicable graphics, designs and written materials, are protected by intellectual property laws.

Unauthorised commercial reproduction of our protected materials is prohibited.

10. Third-Party Services

Our store may use third-party service providers for website hosting, payments, fulfilment, shipping, analytics and customer communications.

These services may be subject to their own terms and privacy practices.

We remain responsible for obligations imposed on us by applicable law.

11. Website Availability

We aim to maintain a secure and functional website.

Temporary interruptions may occur due to maintenance, technical issues or circumstances outside our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for losses arising solely from unauthorised website use or circumstances for which we are not legally liable.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded.

13. Changes to These Terms

We may update these Terms to reflect changes in our business operations, services or legal obligations.

Updated Terms will be published on our website.

Changes will not retrospectively remove rights arising from completed purchases.

14. Governing Law

These Terms are governed by the laws applicable to the business operator and the relevant transaction.

Nothing in these Terms limits mandatory protections available to Australian consumers, including under Australian Consumer Law.

15. Contact

For questions regarding these Terms:

MUSE ATELIER

Email: contact@museparis.store